Independent chartered building surveyorsEstablished 2017 · London & the Home Counties

Qualis expertise / 10

Insurance Claims Management

Technical support from damage to reinstatement.

When a property is damaged, clear technical advice helps establish what has happened, the work required and the route towards repair. We support owners through the building-related aspects of the claim and reinstatement process.

Discuss this service

How we help

Assess the damage.
Organise the repairs.

We provide building surveying and project support following incidents such as fire, escape of water and storm damage. Our role can include recording damage, developing the repair scope and coordinating reinstatement works with the relevant project and claims teams.

Our service

01

Damage assessment

Inspection and photographic records of the affected building areas, with advice on further investigations where required.

02

Repair scopes and costs

Specifications and schedules of reinstatement work to support technical discussions with the insurer or loss adjuster.

03

Claims team coordination

Liaison on building condition, proposed repairs and the information needed to progress the agreed works.

04

Reinstatement management

Tendering, project management and contract administration for the repair works within an agreed appointment.

The Qualis approach

A clear route back to use.

We focus on the building: understanding the damage, defining suitable repairs and organising the reinstatement work. The technical scope, responsibilities and fee arrangements are agreed before we start.

Useful to know

Your questions.

Can you work with my insurer or loss adjuster?

Yes. We can liaise with the appointed claims team on technical building matters and the proposed reinstatement works.

What information should I send first?

The property address, photographs, a brief description of the incident and any correspondence about the proposed repairs will help us understand the instruction.

Can you help before the insurer agrees the claim?

We can discuss the damage and the evidence required. Any appointment, costs and insurer approval arrangements should be clarified first.

Do you decide whether the policy covers the damage?

The insurer determines coverage under the policy. Our role is to provide building-related advice within the agreed scope.

Can you oversee reinstatement works?

Specifications, tendering and contract administration can be included through a separately agreed scope.

Let’s talk

Tell us about your property.

A clear brief. The right expertise. A practical next step.

Discuss your requirements 07888 752040